Shipping Policy
MPCR is committed to freshness. That's why we ship coffee,
tea and other items the next business day after you place an
order. If you order an item that is not in stock, we will
notify you of the delay as soon as we receive your order.
To keep ground-shipping prices as low as possible we
automatically choose the most efficient carrier based on weight
and location. Your package could be shipped via United States
Postal Service OR UPS. If you are unable to receive EITHER USPS
or UPS please call MPCR, 719-221-0088 for assistance.
Ways to Save On Shipping
Order more than one pound of coffee per shipment.
Shipping costs for 3 pounds of coffee is the same as 2 pounds.
At MPCR we lock in freshness after roasting by packing the
coffee right immediately after roasting. The bag has a special
pressure relief valve that allows carbon-dioxide to escape,
without admitting damaging oxygen, light, or moisture.
As a result, if you order whole bean coffee and keep the bag
sealed before you use it, you should be happy with the
freshness when you open the bag.
Don't ship to a PO Box.
It costs less to ship to a physical mailing address than to
a PO Box. When you enter your shipping address, do not include
a PO Box.
100% Product Guarantee
We guarantee your satisfaction 100%. If there is any problem or question regarding your shipment, please contact us immediately by phone at 719-221-0088 (Monday-Friday 9am-5pm) or email
Return Policy
MPCR strives to provide excellent Customer Service, and we will do whatever we can to ensure that you're satisfied. Should you feel the need to return an item, you must contact Customer Service first and we will arrange for return shipping at no cost to you. If you return items without contacting Customer Service first, you may be subject to paying the return shipping costs. You do not need to return coffee, tea or food items to get a refund or exchange.
You can contact our Customer Service office at 719-221-0088 (Monday-Friday 6am-7pm PT, Saturday 8am-4pm PT, Sunday 8am-4pm PT), or send us an email
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